Customer Satisfaction as the Maxim Satisfied customers are the barometer of our work. Below are a selection of customer statements which have reached us by letter or e-mail:

Dear Harald, Thank you for a fantastic tour of Berlin, it was just a shame that we didn't have more time to have a longer tour. Everyone really enjoyed a really informative and enjoyable afternoon. So much so that alot of us are planning to come back again individually with our partners and no doubt will be in touch to organise tours. We have already passed your name on to some other friends who are visiting Berlin shortly. Have a lovely Christmas and thank you again. Kind Regards, Liz Maher

Dear Harald, Thank you so much for a wonderful tour on June 29th. We all enjoyed it very much. We did go to the KaDeWe food court on Tuesday. That is an amazing place. Thank you for recommending it. We will pass your cards to our friends who are travelling to Berlin and we hope to see you on our next visit. Thanks again. Sincerely, Marisa and Rob - Marisa Graziano and Rob Gorman

"I was one of the people travelling with Jeff Zwick last week and I just wanted to thank you for a great day. You truly made a city which held "fear" in me a wonderful experience. I so enjoyed everything that you did with us and I just wanted to again Thank you. I will be sure to pass on your name if I know anyone who is traveling that direction. You are wonderful at what you do and as I said made a negative in my head turn into a wonderful experience. Thank you very much !" Roz Lichtermann

Harald, We were totally pleased with your tour. The driver was prompt, competent, safe and pleasant. The guide, Uta was absolutely fantastic. I will highly recommend your company and particularly Uta to any of my friends or colleagues who want to visit Berlin. Thanks, Daniel Stoltzfus.

Hi Harald, We are back home and I just want to take a minute to thank you for making our time in Berlin so interesting and fun. Even thou we had the athletic games to deal with we got to do almost everything we wanted. I hope to come back one day and see in depth the city, including all the wonderful museums. Even take in a concert or two. Again thank you and I will for sure recommend you to anybody who goes there and will be in touch with you. Marion

Hello Harald, We are finally back from our long journey and would be remiss if we did not send you a quick note. Thank you for arranging a wonderful tour of Berlin for the six of us. We had a beautiful day and saw all the sights we wanted to see. "Mickey" was outstanding. We truly enjoyed him and his knowledge about Berlin. Simply he did a great job! Maybe someday we will meet. Until then Auf Wiedersehen und Alles Gute! Volker Engel

Harald, fyi - I just stopped by the concierge here at the Ritz and told them what a wonderful job you did. They said they have worked with/recommended you before but it was very good to have the feedback. I told them you were fantastic, very knowledgeable and an A+ and left the one of the two cards you gave me. I hope it helps. Sincerely,Jason Foodman

"With this I would like once more to thank you for your efforts on the 11th of June on the MS Bellevue. As also in the past year we were very satisfied with your city explanations and look forward in the future to work with you again." Vicky Faltenbacher, GISA GmbH

"Many heartfelt thanks for your super service. I have at all times received only positive feedback about you. And so I regret even more not to have been able to be there. I'll make up for that privately!" Sabine Stollmann, innovatis AG